Privacy policy
Last updated: November 2025
At LibertyLoad, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and safeguarded when you visit libertyload.com.
1. Information We Collect
We may collect the following types of information:
- Personal info: name, email, shipping/billing address, phone number
- Payment info: processed securely through third-party providers (Shopify Payments, PayPal, etc.) β we do not store full card numbers
- Order details: items purchased, order history
- Technical data: IP address, browser type, device info, cookies, analytics
- Marketing preferences: email opt-ins, SMS opt-ins
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping updates and customer support
- Improve website performance and user experience
- Prevent fraudulent activity
- Send promotions or newsletters (only if you opt in)
3. Sharing Your Information
We only share your data with trusted third parties necessary to run our store:
- Shopify (store platform)
- Payment processors
- Shipping carriers
- Analytics & marketing tools
We do not sell or rent your personal data.
4. Cookies & Tracking
We use cookies to:
- Remember your cart
- Personalize your shopping experience
- Improve site performance
- Track analytics for marketing
You can disable cookies in your browser settings, but it may affect some functionality.
5. Data Protection
We take reasonable steps to protect your information through:
- Secure servers
- Encrypted payments
- Limited access to personal data
However, no online system is 100% secure and we cannot guarantee absolute protection.
6. Your Rights
Depending on your region, you may have the right to:
- Access your data
- Request corrections
- Request deletion
- Opt-out of marketing emails/SMS
Contact us if you would like to exercise any of these rights.
7. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect once posted on this page.
8. Contact
For privacy-related questions, reach out to us at: support@libertyload.com