Shipping policy
Last updated: November 2025
Thank you for shopping at LibertyLoad. Below is our shipping information and expectations.
1. Processing Time
All orders are processed within:
-
1β3 business days for apparel
- Orders placed on weekends or holidays will ship the next business day
During high-demand periods, processing times may extend slightly.
2. Shipping Time
Estimated delivery times (U.S.):
-
Standard Shipping: 4β8 business days
-
Express Shipping: 2β4 business days
These are estimates provided by the carrier and are not guaranteed.
3. Tracking Information
Once your order ships, you will receive an email with a tracking number. Tracking updates may take 24β48 hours to appear depending on the carrier.
4. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping addresses. We are not responsible for:
- Delays due to incorrect addresses
- Lost packages caused by wrong address input
If the package is returned to us, you may be responsible for reshipping fees.
5. Lost, Stolen, or Delayed Packages
Once a package is handed to the carrier, LibertyLoad is not responsible for:
- Packages marked "Delivered" but not received
- Carrier delays
- Stolen packages
For issues, please file a claim directly with the carrier.
6. International Shipping
Currently, we ship to the United States only.
7. Order Changes or Cancellations
We cannot modify or cancel orders once they have been processed or shipped.
8. Contact for Shipping Issues
For any shipping-related questions, reach out to us at: support@libertyload.com
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